CactusVPN Review

CactusVPN is a VPN service based in Republic of Moldova, with good privacy policy, excellent encryption, fast, and quite cheap. After testing it in several occasions, our team appreciated it a lot. To all features above, add a friendly and fast customer support, and also an Applications Killer – one of the few VPN clients with such a feature. The service is not perfect, and we don’t say that, but it worth trying, and even buying. Read below an objective CactusVPN review.

CactusVPN is a VPN provider which has 15 servers in four locations: the United States, the United Kingdom, Romania, and the Netherlands. You can choose to subscribe to any one of these servers, for only $4.99 per month, or you can choose to have full access to all of them, plus a free SmartDNS service from CactusVPN, for only $6.99 per month. We have to admit we like their prices and offers, and if you buy it these days, you will get further discounts. And they have a money back guarantee policy.

However, if you are skeptical and want to try it first, CactusVPN offers a 24 hours free trial that will give you full access to several services of CactusVPN, with no bandwidth limit, and no traffic restrictions. To get the 24 hours trial you don’t even need a credit card or a contract.

On Thanksgiving (34 Oc – 3 Nov) CactusVPN will have up to 80% discount

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Multiple connections

When it comes to how many devices you can connect to the service at once, CactusVPN has a not that common policy: you can connect only one device to one server. So, if you have the full packages, you can connect three devices to all three different servers, but you cannot connect two devices to the same server, even if you paid the complete package.

As you can see, they are quite limited, but again, considering the cost, we cannot complain.

The customer service and the website

The website of CactusVPN looks professional and smart, but it is extremely easy to use. Very intuitive, you will find everything you need in a few seconds.

More important, the customer support area provides you everything you need, from setup guides, to FAQs and smart answers for the most common VPN questions. However, if after checking everything there you still couldn’t find the information you need, you can contact the customer support. You will be surprised about how fast and friendly they are, and how they can help you with everything.

No matter what problem you have, you ca rely on CactusVPN’s customer support area to be prompt and helpful.

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Privacy Policy and Security

Now it is the time to talk about their privacy and security policies. Even if they advertise not to keep logs, they do it for three days just in case of troubleshooting problems. We definitely prefer a total “no log policy”, but this compromise made by CactusVPN is quite acceptable, since they keep only connection logs, which include the time of connection, the duration, and the used protocol.

Furthermore, what we don’t like about CactusVPN is that they do not accept Bitcoins, or any other online currency, so you cannot make the payment anonymously. It is quite a pity, because the service is great, but you cannot keep your personal data for yourself.

Other information


CactusVPN was the 1st major VPN service provider to offer SoftEther VPN protocol. You can find more information about this protocol on their blog. Now CactusVPN offer to their clients: PPTP, L2TP, OpenVPN, SSTP and Softether. CactusVPN operates under the laws of Republic of Moldavia, and no matter how must we tried, we couldn’t figure it out how exactly it works, and what are the retention laws or the government surveillance. Furthermore, we understood that there are now laws regarding the VPN provider in Moldavia, so this is a great place to have a VPN based.

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CantusVPN is a great VPN provider. Considering the price-features ratio, it is worth buying. Just do not forget about the no Bitcoins, the fact you need to give your personal data to buy it, and that it keeps logs for three days.

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